Games Won't Launch with New Updates

by MattyMatt360
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Games Won't Launch with New Updates

★★ Novice

I play lots of Battlefield and Battlefront on Origin mostly every day with usually no problems at all. However, I have noticed recently (past month or 2) that every time I update any game - the updates were all above 2 GB - I cannot play them anymore. After an update, I click the Play button, it will minimize Origin and show my desktop, then after a few seconds it will open Origin again and show the game library. Basically, every time I update a game  (focusing on Battlefield 1 and Battlefront 2 specifically), I cannot play it again after for some odd reason. It just crashes as soon as I click play, and doesn't even open a game window. Repairing the game won't work either, but what does work is uninstalling and reinstalling the game. Now, just because this works does not make me feel like I have solved the problem. I don't want to have to uninstall a +50 GB game that takes hours to download for me and reinstall it every time there's a simple update. Does anybody else have this problem? I'd like to be able to play a game right after it updates instead of having to uninstall it and wait 5 hours for it to reinstall. Is it something with Origin? Is it something with the game? Or is it my computer? Somebody please help. Thank you.

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Accepted Solution

Re: Games Won't Launch with New Updates

Community Manager

@MattyMatt360  Have you tried repairing the game after it finishes updating rather than a full reinstall? 

 

If it happens after the next time you update can  you try the following: 

 

1. Clear your Origin Cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games

2. Clean boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/



 

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Message 2 of 15 (1,178 Views)

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Re: Games Won't Launch with New Updates

Community Manager

@MattyMatt360  Have you tried repairing the game after it finishes updating rather than a full reinstall? 

 

If it happens after the next time you update can  you try the following: 

 

1. Clear your Origin Cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games

2. Clean boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/



 

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Message 2 of 15 (1,179 Views)

Re: Games Won't Launch with New Updates

★★ Novice
None of those methods you have given worked for me. Don't you guys also accept screenshots of the console or something like that? Perhaps that would help more.
Message 3 of 15 (1,000 Views)

Re: Games Won't Launch with New Updates

Community Manager

@MattyMatt360 When you say console are you referring to your PC or is this issue affecting your console games? 

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Message 4 of 15 (969 Views)

Re: Games Won't Launch with New Updates

★ Pro

I have this problem and followed your instructions and it didn't solve the problem. I am on PC.

Message 5 of 15 (964 Views)

Re: Games Won't Launch with New Updates

Community Manager

@EgoMania Are you having multiple issues with Origin as you are posting on two thread discussing different issues? 

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Message 6 of 15 (961 Views)

Re: Games Won't Launch with New Updates

★★ Novice
No, I am referring to my PC.
Message 7 of 15 (922 Views)

Re: Games Won't Launch with New Updates

Community Manager

@MattyMatt360 Did you try the steps I posted above? 

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Message 8 of 15 (880 Views)

Re: Games Won't Launch with New Updates

★★ Novice
I have the same problem after installing a new graphics card. Instead of launching the game I keep ending up in the library.
Message 9 of 15 (864 Views)

Re: Games Won't Launch with New Updates

Community Manager

@wandrian Can you try the steps I posted above.

 

Let me know how you get on. 

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Message 10 of 15 (857 Views)