August 2020
Hi @Darkwolf2651.
I see this thread was created quite some time ago. Apologies for the lack of a response before now.
If you aren't seeing your Xbox Gamertag on your EA Account it sounds like it's not linked up to the same one as your PSN ID. If you've been playing games online with that Xbox account it was most likely connected with a different EA Account at some point.
/Kent