Game could not login to EA Online (1)

[theBIGGabor]

Hi, I had played yesterday BF3 and everything was ok, today I got error message that game could not login to EA Online . 

I had tried everything, restart, refresh and the problem is still here.

Can anybody help me, what should I do, please.

Thank you

[b1002e0707956eb0 · Accepted solution]

Hey @theBIGGabor,

Can you please read this thread and follow the steps: http://answers.ea.com/t5/Battlefield-4/BF4-I-always-get-kicked-by-PunkBuster/td-p/1649171

Let us know..

Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution

[yahel_1]

Hi @theBIGGabor

Clear the browser cache: https://help.ea.com/en/help/faq/clearing-your-browsers-cache

Clear DNS cache https://help.ea.com/en/help/pc/how-to-flush-dns-cache-for-windows/

Restart your machine.

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

---

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

[theBIGGabor]

Hi yahel 1!

I tried what you said, but it still has the same problem, nothing is solved....

Any other idea?

Thanks,

TBG

[yahel_1]

OK @theBIGGabor

Manually update your local PunkBuster http://answers.ea.com/t5/Battlefield-3/FAQ-Updating-Punkbuster/td-p/16290

Restart your machine.

Reset your modem/router.

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

---

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

[theBIGGabor]

My previous problem is solved, but I got the next one: Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'theBIGGabor' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe

I had reinstalled the punkbuster but I got still the message above.....

[b1002e0707956eb0 · Accepted solution]

Hey @theBIGGabor,

Can you please read this thread and follow the steps: http://answers.ea.com/t5/Battlefield-4/BF4-I-always-get-kicked-by-PunkBuster/td-p/1649171

Let us know..

Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution

[theBIGGabor]

I did everything what you said and restarted the router and the laptop and now it works.

Thanks guys for the help, you are the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Without you I could delete the game, to bad the EA doesnt solve these stupid and senseless problems.

THX again, you make my day :D

[b1002e0707956eb0]

Hey @theBIGGabor,

I'm glad to hear that the issue is solved. Have fun!

Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution