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Game could not login to EA Online (1)

by theBIGGabor
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Game could not login to EA Online (1)

★★ Novice

Hi, I had played yesterday BF3 and everything was ok, today I got error message that game could not login to EA Online Soccer ball

I had tried everything, restart, refresh and the problem is still here.

Can anybody help me, what should I do, please.

Thank you

Message 1 of 8 (574 Views)

Accepted Solution

Re: Game could not login to EA Online (1)

★ Pro

Hey @theBIGGabor,

 

Can you please read this thread and follow the steps: http://answers.ea.com/t5/Battlefield-4/BF4-I-always-get-kicked-by-PunkBuster/td-p/1649171

Let us know..

 

Best regards,
ParaMaster
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Message 6 of 8 (532 Views)

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Re: Game could not login to EA Online (1)

★★★★★ Expert

Hi @theBIGGabor

 

Clear the browser cache: https://help.ea.com/en/help/faq/clearing-your-browsers-cache

 

Clear DNS cache https://help.ea.com/en/help/pc/how-to-flush-dns-cache-for-windows/

 

Restart your machine.

 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

Retired champion.
Message 2 of 8 (565 Views)

Re: Game could not login to EA Online (1)

★★ Novice

Hi yahel 1!

 

I tried what you said, but it still has the same problem, nothing is solved....

Any other idea?

Thanks,

TBG

Message 3 of 8 (539 Views)

Re: Game could not login to EA Online (1)

★★★★★ Expert

OK @theBIGGabor

 

Manually update your local PunkBuster http://answers.ea.com/t5/Battlefield-3/FAQ-Updating-Punkbuster/td-p/16290

 

Restart your machine.

 

Reset your modem/router.

 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

 

Retired champion.
Message 4 of 8 (523 Views)

Re: Game could not login to EA Online (1)

★★ Novice

My previous problem is solved, but I got the next one: Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'theBIGGabor' (for 0 minutes) ... RESTRICTION: Service Communication Failure: PnkBstrA.exe

I had reinstalled the punkbuster but I got still the message above.....

Message 5 of 8 (512 Views)

Re: Game could not login to EA Online (1)

★ Pro

Hey @theBIGGabor,

 

Can you please read this thread and follow the steps: http://answers.ea.com/t5/Battlefield-4/BF4-I-always-get-kicked-by-PunkBuster/td-p/1649171

Let us know..

 

Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution

Message 6 of 8 (533 Views)

Re: Game could not login to EA Online (1)

★★ Novice

I did everything what you said and restarted the router and the laptop and now it works.

Thanks guys for the help, you are the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Without you I could delete the game, to bad the EA doesnt solve these stupid and senseless problems.

THX again, you make my day :D

Message 7 of 8 (502 Views)

Re: Game could not login to EA Online (1)

★ Pro

Hey @theBIGGabor,

 

 

I'm glad to hear that the issue is solved. Have fun!

 

Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution

Message 8 of 8 (495 Views)
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