Friends account got hacked.

by SmokinGavinNZ
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Friends account got hacked.

★★ Novice

Hello all,

 

My friends account has been hacked and they have changed the email. He got a email saying this has been changed and if he hasn't done this please click this link but the link doesn't work.

We aren't able to contact EA about this and none of there support systems seem to be working for us what can we do? Frown

 

Thanks.

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Accepted Solution

Re: Friends account got hacked.

★★ Novice
@EA_Ataashi Sorry turns out the email to get his code must have been blocked by and adblocker as he did the request on his phone and the email came into this emails fine.

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Re: Friends account got hacked.

Community Manager (retired)

Hey @SmokinGavinNZ 

 

I'm sorry to hear about your friend's situation Frown

 

I'm afraid it's not something we can deal with on the forum, so you were right to try to contact our live support. Can I ask what kind of issues your friends has been encountering when trying to contact our agents?

 

/Ataashi

Message 2 of 3 (375 Views)

Re: Friends account got hacked.

★★ Novice
@EA_Ataashi Sorry turns out the email to get his code must have been blocked by and adblocker as he did the request on his phone and the email came into this emails fine.
Message 3 of 3 (311 Views)