Re: Forgot password to my email

by EA_Kent
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Forgot password to my email

★★★ Newbie

Can I somehow change my email without the verification code sent to a mail I no longer have acces?

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Accepted Solution

Re: Forgot password to my email

Community Manager

Hey @Musz56

 

If you no longer have access to the email on the account please reach out to the EA Help team so they can take a look. They'll work on verifying the account with you to get that email updated. 

 

For more details on how to create a case with them check out the EA Help website

 

 

/Kent

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Message 2 of 3 (226 Views)

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Re: Forgot password to my email

Community Manager

Hey @Musz56

 

If you no longer have access to the email on the account please reach out to the EA Help team so they can take a look. They'll work on verifying the account with you to get that email updated. 

 

For more details on how to create a case with them check out the EA Help website

 

 

/Kent

Kent.png
Message 2 of 3 (227 Views)

Re: Forgot password to my email

★★★ Newbie

hi im running into this problem and i really need help

 

Message 3 of 3 (109 Views)