Forgot password origin and e-mail has been block

by Waterstilll
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Original Post

Accepted Solution

Forgot password origin and e-mail has been block

★ Novice

I want EA to help me.

My brother forgot password

Then the email was blocked because it is not used for a long time and my brother can't remember password of email.

But before that, my brother will change my origin id,password,e-mail and information to him.

Please !!!! case id:17345057

 

My english is't strong, thank you

 

 

 

Message 1 of 4 (304 Views)

Accepted Solution

Re: Forgot password origin and e-mail has been block

Hero (Retired)

Follow the Steps to contacting an EA Game Adviser to fix this :

1 Click here to go to the EA contact page. http://help.ea.com/en/

Note: Top left pick your Country :]

2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.

Or use this

You can contact EA here: http://help.ea.com/en/contact-us/

http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/

The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

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Message 2 of 4 (301 Views)

All Replies

Re: Forgot password origin and e-mail has been block

Hero (Retired)

Follow the Steps to contacting an EA Game Adviser to fix this :

1 Click here to go to the EA contact page. http://help.ea.com/en/

Note: Top left pick your Country :]

2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.

Or use this

You can contact EA here: http://help.ea.com/en/contact-us/

http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact

http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/

The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.

Message 2 of 4 (302 Views)

Re: Forgot password origin and e-mail has been block

★ Novice

thank you forhelp me

Message 3 of 4 (292 Views)

Re: Forgot password origin and e-mail has been block

Hero (Retired)

You are very welcome anytime, and Thank you for the XP and solution on my post.

Message 4 of 4 (267 Views)