Forgot my Security Questions

[NRGgaa]

I have not played for a long time, so i forgot my Security Questions, and i really want to change my name and buy new BF4 DLC's and New games, please help me, how can i get my security questions back.

~ davidking246

[EA_Kristi · Accepted solution]

@davidking246 

Would calling the UK phone line be an option for you? The number for UK is +44 203 014 1818 (Monday to Saturday 9AM to 9PM GMT) and if you do choose to call I would recommend using VoIP software as the call should be cheaper.

Let us know if you get on! 

[NRGgaa]

Hello?

[EA_Nils]

@NRGgaa Hi,

Apologies for the late reply. You will need to contact an EA Advisor: https://help.ea.com/en/contact-us/new

Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/

Choose "Origin" as product, your platform, "Manage my account" as topic and "Manage security settings" and describe your issue to see all available contact options.
If there is no phone support or live chat available at the time, please scroll down below the Answers HQ box to check our live support availability for your region.

Thank you,
Nils

[NRGgaa]

my country is Israel and this isnt here what can i do?

[EA_Kristi · Accepted solution]

@davidking246 

Would calling the UK phone line be an option for you? The number for UK is +44 203 014 1818 (Monday to Saturday 9AM to 9PM GMT) and if you do choose to call I would recommend using VoIP software as the call should be cheaper.

Let us know if you get on!