Help us improve Answers HQ! Take Survey No, Thanks

Re: Forgot Securty Answer

by EA_David
Reply

Original Post

Highlighted
Accepted Solution

Forgot Securty Answer

★★ Newbie

Hello guys,

 

is there any way to gain access to your securty answer?

I created the account a long long time ago and don't know anymore what answer I gave on the question.

 

The next problem is, that I don't have any gamecode anymore, because I bought all key's online..

 

I hope you guys can help me!

 

Best Regards,

Zkor

Message 1 of 3 (122 Views)

Accepted Solution
Highlighted

Re: Forgot Securty Answer

[ Edited ]
★ Guide

Do you still have access to your email? Then it should be an easy fix, just contact Customer Support directly and they should be able to change the security question for ya! Good luck Standard smile

View in thread

Message 2 of 3 (138 Views)

All Replies
Highlighted

Re: Forgot Securty Answer

[ Edited ]
★ Guide

Do you still have access to your email? Then it should be an easy fix, just contact Customer Support directly and they should be able to change the security question for ya! Good luck Standard smile

Message 2 of 3 (139 Views)
Highlighted

Re: Forgot Securty Answer

Community Manager

@itsDreyter Hey, what @Ienilny said is accurate, if you contact support they will be able to verify your identity and update your security info as needed. 


Thanks. 

Stay and Play.png
Message 3 of 3 (92 Views)
Twitter Stream