August 2019
August 2019
Hey @Sabry_MohamedFC can I ask on what platform you are trying to play?
The error message you are seeing generally points to an issue with PSN+ or Xbox Live being out of date or else a restriction on the account such as it being set as a child account.
The best thing to do is to check these to ensure that all is as it should be.
Darko
August 2019
August 2019
Hey @Sabry_MohamedFC have you checked that your PS+ is in date and that the Gamertag you redeemed the beta code is the same one mentioned in the email? You will aslo need to set the Gamertag as the primary account on the console.
Darko
August 2019
August 2019
Hey @Sabry_MohamedFC if you are using two Gamertags to play the beta on then it will only work on the Gamertag mentioned in the email you received.
Darko
August 2019
August 2019
The beta can only be played on the Gamertag mentioned in the email you received with your code @Sabry_MohamedFC.
If you attempt to play it on any other Gamertag then it will not work.
What account is it that you are seeing the issues with? If it is not the one that the code is associated with then you will have issues.
Darko
August 2019