Re: Fifa 15 (PC) - unable to install (from DVD)

by EA_David
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Fifa 15 (PC) - unable to install (from DVD)

★ Apprentice

I have just received a DVD of Fifa 15. When I click on the install file I am able to see the first icon where I am proposed to install the origin and Fifa 15 and when I click on "continue" nothing happens.

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Accepted Solution

Re: Fifa 15 (PC) - unable to install (from DVD)

[ Edited ]
★ Apprentice

OK guys I talked to EA's customer service / help desk etc. So we can download the game using the same code as the one which came with a DVD. That worked for me so far!!! Now I am ready for new surprises Standard smile).

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Re: Fifa 15 (PC) - unable to install (from DVD)

★★★ Novice

I have the same problem

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Re: Fifa 15 (PC) - unable to install (from DVD)

Community Manager

Try restarting Origin as an administrator, and see if that has any effect.

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Re: Fifa 15 (PC) - unable to install (from DVD)

★★★ Novice

David

That doesn't work. I have tried it but It doesn't work

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Re: Fifa 15 (PC) - unable to install (from DVD)

Community Manager

In that case, try restarting as a Clean Boot. This will help if any 3rd party programs are interfering.

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Re: Fifa 15 (PC) - unable to install (from DVD)

★★★ Novice

It doesn't work also David

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Re: Fifa 15 (PC) - unable to install (from DVD)

Community Manager

Try the steps in the first part of the response here: http://answers.ea.com/t5/Origin/Cannot-Install-Fifa-15/m-p/3588927#M81201

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Re: Fifa 15 (PC) - unable to install (from DVD)

★★★ Novice

That works !

Thanks David Standard smile

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Re: Fifa 15 (PC) - unable to install (from DVD)

[ Edited ]
★ Apprentice

OK guys I talked to EA's customer service / help desk etc. So we can download the game using the same code as the one which came with a DVD. That worked for me so far!!! Now I am ready for new surprises Standard smile).

Message 9 of 20 (27,752 Views)
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Re: Fifa 15 (PC) - unable to install (from DVD)

Community Manager

Thanks for the updates. And yep, you can always just download if you don't want to use the disc.

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Message 10 of 20 (26,196 Views)