Error 16:-1

[danielblaz363]

I just installed origin from the website and it gave me Error 16:-1 and I´ve tried to download it again, but it isn`t working

What do i do? please respond 

[yahel_1 · Accepted solution]

Hi @danielblaz363

Manually uninstall Origin http://help.ea.com/en/article/manually-uninstalling-origin/

Run CCleaner http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/

Restart your machine in Safe Mode with Networking.

Now install Origin https://www.origin.com/en-ie/download

Exit from S.M. w.N.

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

NOTE  if your issue persist you can try a Clean Boot:  

Spoiler

-you need to press the key combination: “Windows Key + R”;
In the “Run” window, type the message “msconfig” without quotes;
-you need to left click on the “OK” button;
Select “General” tab, from the toolbar and chose the feature called “ Selective startup”;
-uncheck the box found in the left of the message: “ Load startup items”;
Select “Service” tab, from the toolbar;
-check the box in the left of message: “Hide all Microsoft services”;
Left click on the “Disable all” button, found on the lower-right side of the window;
Left click on the “OK” button;
-a new message box will prompt on your display. Left click on the “Restart” button in order to restart your operating system.

NOTE save any open files and close all programs before restarting your computer.

 And clear Origin cache and for this you get a perfectly detailed post from @EA-Nils>>http://answers.ea.com/t5/Origin/my-origin-will-not-update-my-sims-4/m-p/4721983#M163410

I wait your feedback,mate.

[yahel_1 · Accepted solution]

Hi @danielblaz363

Manually uninstall Origin http://help.ea.com/en/article/manually-uninstalling-origin/

Run CCleaner http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/

Restart your machine in Safe Mode with Networking.

Now install Origin https://www.origin.com/en-ie/download

Exit from S.M. w.N.

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

NOTE  if your issue persist you can try a Clean Boot:  

Spoiler

-you need to press the key combination: “Windows Key + R”;
In the “Run” window, type the message “msconfig” without quotes;
-you need to left click on the “OK” button;
Select “General” tab, from the toolbar and chose the feature called “ Selective startup”;
-uncheck the box found in the left of the message: “ Load startup items”;
Select “Service” tab, from the toolbar;
-check the box in the left of message: “Hide all Microsoft services”;
Left click on the “Disable all” button, found on the lower-right side of the window;
Left click on the “OK” button;
-a new message box will prompt on your display. Left click on the “Restart” button in order to restart your operating system.

NOTE save any open files and close all programs before restarting your computer.

 And clear Origin cache and for this you get a perfectly detailed post from @EA-Nils>>http://answers.ea.com/t5/Origin/my-origin-will-not-update-my-sims-4/m-p/4721983#M163410

I wait your feedback,mate.

[xQuickClawx]

The fact that your "advice" on helping or fixing the matter isn't relevant at all to my situation is infuriating. I just bought a 40$ game and because Origin won't launch it's setup I can't download said game. Wyd EA, haven't you * your customers enough with over priced DLC? I just want to play my * game. Your LAUNCHER is garbage and a waste of space on my hard drive, which has over 400 gigs available, I don't have firewall or any "interferring" software or programs. Fix your * * already or just delete this useless waste of people's time. It's absurd how WRONG your LAUNCHER is while other companies are producing theirs with ease. Blizzard LAUNCHER works fine, Steam works fine, but Origin is a pain in my *. How is this * my problem when it's obvious it's your programs.. thanks for wasting my money and time *.

[Krzyniu071]

---

@yahel_1 wrote:

Hi @danielblaz363

Manually uninstall Origin http://help.ea.com/en/article/manually-uninstalling-origin/

Run CCleaner http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/

Restart your machine in Safe Mode with Networking.

Now install Origin https://www.origin.com/en-ie/download

Exit from S.M. w.N.

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

NOTE  if your issue persist you can try a Clean Boot:  

Spoiler

-you need to press the key combination: “Windows Key + R”;
In the “Run” window, type the message “msconfig” without quotes;
-you need to left click on the “OK” button;
Select “General” tab, from the toolbar and chose the feature called “ Selective startup”;
-uncheck the box found in the left of the message: “ Load startup items”;
Select “Service” tab, from the toolbar;
-check the box in the left of message: “Hide all Microsoft services”;
Left click on the “Disable all” button, found on the lower-right side of the window;
Left click on the “OK” button;
-a new message box will prompt on your display. Left click on the “Restart” button in order to restart your operating system.

NOTE save any open files and close all programs before restarting your computer.

 And clear Origin cache and for this you get a perfectly detailed post from @EA-Nils>>http://answers.ea.com/t5/Origin/my-origin-will-not-update-my-sims-4/m-p/4721983#M163410

I wait your feedback,mate.

---

I presume if that doesn't work I should wipe my hard drives and reinstall the system and if that fails go get a new computer and install origin again... you might've as well wrote 'have you tried turning it off and on again?'. Beside I paid good few quids for my games, am I really expected to install 3rd party software now so I can remove the messy installation of origin so it can update and connect to ea servers? I'm not happy about it one bit and the fact that this is the only response to this issue despite dozens of people reporting that they had similar problems is even more concerning. 

[Drod4000]

I fixed it already it fix it. Puting up a post on how to do it now.

[Bernd899]

Did not solve anything.

No i dont spend hours for a misleading error message 16:-1

Who the * was it generating it? Why cant you show whats wrong?

Those errer message is not even listed as a known problem.

Jesus, this damn windows *, fragile, does not work and freaks out when a file is missing and WAS replaced.

Hell, what have you done telling me such * , let me talk to the developer who thought is a good idea to call something 16:-1....

now what? i have to reinstall windows, drivers, backup and restore data because of such an idiot?

refund all my games or make it work here, i dunno how you do it but fire that * 16:-1

[EA_Darko]

Hey all, I'm locking this thread as it is quite old.

If having an issue then please create a new thread with as much info as possible and we will do what we can to assist.

Darko