Eror:{there are no active tasks at this time}

[Hellboy2347]

Hi I was playing FIFA 16 online, I was in trouble, not online play, and signals an error.
Error:{there are no active tasks at this time}

[EA_Nils · Accepted solution]

@Hellboy2347  Hi,

First off, make sure that you are running the Origin Client as administrator, so that it has sufficient rights to create folders and write files on your system partition: http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/

Let me know how you get on afterwards.

Thank you,

Nils

[EA_Nils · Accepted solution]

@Hellboy2347  Hi,

First off, make sure that you are running the Origin Client as administrator, so that it has sufficient rights to create folders and write files on your system partition: http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/

Let me know how you get on afterwards.

Thank you,

Nils

[Hellboy2347]

Hi I can not do anything right and gives the same error Should I replace Windows? Please guide me thanks

[EA_Nils]

@Hellboy2347 Hi,

Before you replace Windows, try the below first:

First off, please download the Origin installation file from here: https://www.origin.com/download

Next, please navigate to your download folder and right click the "OriginThinSetup.exe" file and choose "Run As Administrator".

If that still does not work, and the installation fails, please follow the below steps in exact order:

1. Manually uninstall Origin.
2. Run CCleaner.
3. Restart your router/modem and do a Clean Boot.
4. Make sure that your UAC is enabled and set to notify.
5. Download the latest version of Origin and install the client - make sure to run the setup file with administrator rights.
6. Add firewall/antivirus exceptions for Origin and open the needed ports.
7. When starting Origin, please make sure to run it as Administrator.

Let us know how you get on afterwards.

Cheers,

Nils

[Hellboy2347]

Hi I have done all the steps but still can not play online, online play is not boring for me. please guide

[EA_Nils]

@Hellboy2347 Hi,

As you are now encountering a different error, please go through the article here on how to open your ports for you connection: https://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/

If that still does not work, there is more information available in our connection troubleshooting article here: http://help.ea.com/en/article/connection-troubleshooting-basic/

Let us know how you get on.

Cheers,

Nils

[Hellboy2347]

Hi, I found the problem and solve the problem all wrong, I delete it and re-install the network card drive I was just Thanks