Email address no longer accessible

by MarMont3010
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Original Post

Email address no longer accessible

★★★ Newbie

Hi ... I had an account with username 'marmont30' with email address [edit: email address removed], which account I have no longer have access to. I have created a new account with EA sports using email address [edit: email address removed] to try and change my settings on my PS4 but I cannot do such thing. Can you please help me out how I can do such thing? Thanks

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Re: Email address no longer accessible

Community Manager

Hi @MarMont3010

 

If you're unable to access the email address on the account please reach out to the Account Recovery team so they can help you out. They can work on verifying the account with you to get the email updated. 

 

To set up a case with them fill out the Account Recovery form over at the EA Help website. The team will reach out to you via email as soon as possible. 

 

 

/Kent

Kent.png
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