November 2019
Hey @jamesdean1974 I wouldn't be able to put a timeframe on a response. The best thing to do is just give them a little time.
Darko
September 2020
I have the same exact problem. It has been on FIFA 19 and FIFA 20. Instead of my email address, it says pi*****@elmpro.com
September 2020
Hey @buck89002 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko