ERR_CACHE_MISS ORIGIN

by nicksmom25
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ERR_CACHE_MISS ORIGIN

★★★ Novice

so every time I try to open origin it just shows a message saying ERR_CACHE_MISS I've already uninstalled it and reinstalled it. still the same though!

 

before this problem my sims 4 had been crashing and freezing a lot Frown

Message 1 of 13 (24,960 Views)

Accepted Solution

Re: ERR_CACHE_MISS ORIGIN

Community Manager

@nicksmom25 Can you try clearing the Origin Cache?

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin
Darko.png

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Message 2 of 13 (25,020 Views)

All Replies

Re: ERR_CACHE_MISS ORIGIN

Community Manager

@nicksmom25 Can you try clearing the Origin Cache?

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin
Darko.png
Message 2 of 13 (25,021 Views)

Re: ERR_CACHE_MISS ORIGIN

★★★ Newbie

Thank you very much for the advise

Message 3 of 13 (24,158 Views)
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Re: ERR_CACHE_MISS ORIGIN

★★★ Newbie

I know this is late and you have it fixed but anybody else has this screen, try ctrl + R. Then try that.

Message 4 of 13 (23,177 Views)

Re: ERR_CACHE_MISS ORIGIN

★★ Novice

So I assume that you´ve fixed this problem by now BUT there is a quicker option for anybody having the same problem and reading this now: force quit orgin by pressing command, option (alt), and escape. The same thing just happened to me and when I googled it I arrived at this site but the solution was too long so I just tried this.

Message 5 of 13 (22,946 Views)

Re: ERR_CACHE_MISS ORIGIN

★★★ Newbie

I just logged out and logged back in Disappointed

But it didn't work the first time so I did it again and then it worked.

Message 6 of 13 (17,147 Views)

Re: ERR_CACHE_MISS ORIGIN

★★★★★ Newbie

This worked for me. Logged out then logged back in and it was working perfectly again

Message 7 of 13 (15,974 Views)
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Re: ERR_CACHE_MISS ORIGIN

Community Manager

Hey all, great to hear that the issue is easily fixed for you.


Darko

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Message 8 of 13 (15,831 Views)
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Re: ERR_CACHE_MISS ORIGIN

★★★ Novice
@TBennett77 Thank you very much. This worked immediately!!
Message 9 of 13 (13,565 Views)
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Re: ERR_CACHE_MISS ORIGIN

★★★★ Novice

I know this was a long time ago but THANK YOU THANK YOU wow that worked - figured I'd try because I really didn't want to follow all of those other steps and IT WORKED! 

 

:D :D :D

Message 10 of 13 (11,081 Views)
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