January 2016
Solved! Go to Solution.
January 2016
I have confirmed the following for you:
If you performed all the troubleshooting steps and the issue persists, then please contact your internet provider for further steps. The only extra tip I can give you is to use a wired connection if you aren't doing so yet.
I hope you can get the issue sorted.
January 2016
What game are you talking about? There are many games and they run on different servers. What happens when you try to join a server (and in what game?)
January 2016
January 2016 - last edited January 2016
I checked your account and everything looks fine there. If the connection issues persist, please refer to these articles:
In the meantime, you could start with unplugging your router and console from the power for about a minute. Restarting everything often solves connection issues.
January 2016
January 2016
January 2016
I have confirmed the following for you:
If you performed all the troubleshooting steps and the issue persists, then please contact your internet provider for further steps. The only extra tip I can give you is to use a wired connection if you aren't doing so yet.
I hope you can get the issue sorted.
May 2016
May 2016
@mkzsnipez Hi,
We are currently running maintenance on the servers for the game. As we don't have an estimate for the remaining duration, please try again in a few hours.
Thank you for your understanding and patience.
Cheers,
Nils