Re: EA mistaken identity issue?? (halp)

by EA_Ataashi
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Original Post

EA mistaken identity issue?? (halp)

[ Edited ]
★★★ Newbie

So, I have recently had my apex account banned, not sure why, because I was offline for about 2 or 3 months due to college finals.. I sent an email to EA and they responded (see attachment)..

 

The only issue that I have personally had with their response is the fact that I have literally never played Fifa...

 

Not sure what to do from here on honestly, any ideas?

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Re: EA mistaken identity issue?? (halp)

Community Manager (retired)

Hey @ProtoBeastX 

 

I'm sorry for the confusion caused by the reply from our Terms of Service team. Unfortunately, I don't have access to the information needed to resolve this situation Frown

 

I would recommend to contact our ToS team again and ask for further explanation.

 

/Ataashi

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