EA ignoring people who need Help (mainly with account recovery)

by YugosIavWarlord
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Original Post

Re: EA ignoring people who need Help (mainly with account recovery)

Community Manager

Hey @YugosIavWarlord is it possible to select a callback instead of a live chat? That way you can get on with your day and our team will call you.

Darko

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Message 11 of 22 (822 Views)
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Re: EA ignoring people who need Help (mainly with account recovery)

★★★★★ Novice

@EA_Darko  I prefer live chat more, not very social. But that didn't answer my question, what do I do after I request it? Just stay on the page until something happens or?

Message 12 of 22 (777 Views)
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Re: EA ignoring people who need Help (mainly with account recovery)

Community Manager

Hey @YugosIavWarlord if you set up a chat then you will need to wait to hear back from the team. If you leave the computer and miss the chat then you would need to set up another one. 


Darko

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Message 13 of 22 (723 Views)
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Re: EA ignoring people who need Help (mainly with account recovery)

★★★★★ Novice

@EA_Darko  Now that's what I wanted to know, thank you... I still need to stay on the same page, right?

Message 14 of 22 (695 Views)
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Re: EA ignoring people who need Help (mainly with account recovery)

Community Manager

I would advise keeping the page open and an eye on it @YugosIavWarlord so that you do not miss the chat. 


Darko

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Message 15 of 22 (651 Views)
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Re: EA ignoring people who need Help (mainly with account recovery)

★★★★★ Novice

@EA_Darko  Alright, thank you.

Message 16 of 22 (622 Views)
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Re: EA ignoring people who need Help (mainly with account recovery)

Community Manager

Happy to be of help @YugosIavWarlord.

 

Darko

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Message 17 of 22 (619 Views)
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Re: EA ignoring people who need Help (mainly with account recovery)

★★★ Newbie
@YugosIavWarlord What the other guy said
Message 18 of 22 (463 Views)
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Re: EA ignoring people who need Help (mainly with account recovery)

★★★★ Novice

Literally * same. It’s total bs. It’s been a month and no much as a single reply 

Message 19 of 22 (457 Views)
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Re: EA ignoring people who need Help (mainly with account recovery)

★★★★ Novice

@EA_Darko can you see if anyone responded to my case? It’s been a month and I’ve got * all

Message 20 of 22 (456 Views)
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