EA false advertisment through twitter

[ExplorerClass]

EA Stated that Sims 4 would be available to download until May 28th over twitter, 

"Until" for dates and deals is used inclusively (If the IRS gives you until April 15th to file taxes, you can do them on the 15th) 

The tweet gave no instruction to look elsewhere for details, said "Until May 28th" and yet on May 28th, when I tried to take the deal, it wasn't honored and they nearly snuck out $43; not honoring the deal that was advertised. Which is illegal through the Federal Trade Commission

Since I doubt EA is participating in Illegal business practice, I assume the deal is being honored. How is that done?

[EA_Darko]

Sorry to hear that you missed out on the free Sims 4 game @ExplorerClass. 

I'm sorry to say that if you missed the offer then we would be unable to grant you a copy of the game.

The tweet advertised that the game would be available until May 28th which means that the offer would no longer be valid after midnight on the 27th. If you did not avail of the deal till the 28th of May then I am sorry to say but you missed the deadline by which to get it. If you tried to get the Sims 4 on the 28th or after then you would need to purchase a copy. 

The tweet from EA is available here: https://twitter.com/TheSims/status/1130883352708374528

Darko

[ExplorerClass]

Thanks for your reply

“Until” is actually inclusive, @EA_Darko 

bid explain but I know others can better, so here 

https://www.quickanddirtytips.com/education/grammar/does-until-include-the-date

[EA_Darko]

Until is not necessarily inclusive @ExplorerClass as that link you shared explains. In this instance, the offer was available until the 28 meaning that if you tried to avail of the offer after the start of the 28 then it was no longer available.

I'm sorry you missed out on the offer but I am unable to grant you the game and as such, there is nothing more I can do in relation to this.

Darko

[ExplorerClass]

However that’s not the language EA initially chose to use. 

[Fred_vdp]

It's ambiguous. 'Until' can be both exclusive and inclusive. While EA could have been clearer in their communication, I don't think they're in the wrong.

Here's a discussion about the use of 'until': https://ell.stackexchange.com/questions/33340/is-until-inclusive-or-exclusive