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EA blocked my isp www.trusc.net

by Ludwig429
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EA blocked my isp www.trusc.net

★★ Novice

I am playing on ps4. Phoned my isp they said EA is blocking my access 

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Re: EA blocked my isp www.trusc.net

Community Manager

Hey there, @Ludwig429. I'm just checking in. Are you still having difficulty connecting?

 

One thing you can try is our connectivity troubleshooting in case it may be a blocked port.

 

Connection troubleshooting

 

If you're still having difficulty connecting after running the above troubleshooting, can you share some additional information, such as any error messages you're facing? I'll be happy to look into it.

 

Arrenai Cat


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Re: EA blocked my isp www.trusc.net

Community Manager

Hey there, @Ludwig429

 

To help figure out what's going on here, what is the specific error message you're getting when you try to play online?

 

Arrenai Cat


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Message 2 of 4 (232 Views)
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Re: EA blocked my isp www.trusc.net

Community Manager

Hey there, @Ludwig429. I'm just checking in. Are you still having difficulty connecting?

 

One thing you can try is our connectivity troubleshooting in case it may be a blocked port.

 

Connection troubleshooting

 

If you're still having difficulty connecting after running the above troubleshooting, can you share some additional information, such as any error messages you're facing? I'll be happy to look into it.

 

Arrenai Cat


Did you receive an awesome, helpful response? Thumbs up +XP!

Was your issue resolved by a great post?  Accept as Solution

ASK. ANSWER. LEVEL UP.

Message 3 of 4 (162 Views)
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Re: EA blocked my isp www.trusc.net

★★ Novice

Hi there the issue was sorted it seem to have been my ip that was blocked for some reason. So my isp changed my ip and that fixed the problem. Thanks for help 

Message 4 of 4 (129 Views)
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