EA account still pulls up old email

by Boscomandingo23
Reply

Original Post

Accepted Solution

EA account still pulls up old email

★★★ Newbie

I have an old email that i dont have access to and cant seem modify for a new password in order to log in and play online FIFA. I have my USER ID attached to the email that i want. I have changed passwords a billion times but the FIFA always asks me to log in defaulting to old email again and again.

Message 1 of 2 (333 Views)

Accepted Solution

Re: EA account still pulls up old email

★★ Guide
Hi @Boscomandingo23

It sounds like you no longer have access to the email currently on the account. The best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

View in thread

Message 2 of 2 (315 Views)

All Replies

Re: EA account still pulls up old email

★★ Guide
Hi @Boscomandingo23

It sounds like you no longer have access to the email currently on the account. The best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/
Message 2 of 2 (316 Views)