EA account deleted, now it shows "invalid account" at PS4.

[caetanogf]

I guess they're saying to create a new EA account to relink the old PSN account that was linked to the deleted EA account.

But as far as I tested it's not any game. I tried Battlefield 1 and FIFA 16 (can't remember if I tried any other) and they only show me "invalid account" without any option to link again my PSN to another EA account.

When I started Battlefield 3 on PS3, instead of "invalid account" it asked me for the email and password of my EA account, then I've inserted my new EA account info. Then every EA game works fine now.

Maybe there are other EA games that do it too, but I'm sure that it's not every EA game.

[CaptnCookie91]

It works, my psn account is now linked to the new ea account. 

I solved it with bf3 for ps3.

@caetanogf thank you, iam so happy. 

you have solved the problem that no community manager or ea support guy could.

Best regards

[caetanogf]

I'm glad to know I helped you.

[fielder1990]

Did you have to press on anything when on the home screen of Battlefield 3?

I've tried pressing multiplayer but it just loads and doesn't do anything after that.

Am I missing something? 

[Johngamer69]

@fielder1990 I am having the same problem as well. Maybe this solution no longer works?

[fielder1990]

Hopefully there is another game that allows you to log on. I've tried a few EA games now and no joy

[f20be715a21c1812137686141efb792f]

@Johngamer69 I spoke with an advisor on chat before, he couldn't link my account to the the new EA account but he did manage to restore my old account and now the problem is sorted. I have spoken with 2 advisors before who couldn't help so I guess it just depends on who you speak to. 

[EA_Darko]

Great to hear that you were able to get it sorted @Johngamer69.

Darko

[FamePeace009]

@EA_Darko I have the same problem with my ps4
I dont even had a new acc it just vanished and now my acc is invalid
For those of you who want to know i have the problem on Battlefront 2 and there is no option to link it
And please tell what this kind of problem is called so i can contact an advisor

[EA_Darko]

Hey  @FamePeace009 you can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko