December 2019
Im having the same problem. Any solution ?
December 2019
Same problem here, tried sign out from ms (any service) tried with local account log in again. Any help for the solution?
December 2019
You found any solution? i have this issue too EA access through windows store is not working at all. error 0x87DD0005
December 2019
Hey @Fandingo1388 the error 0x87DD0005 means that there is a problem with Xbox live: https://support.xbox.com/en-US/xbox-one/errors/error-code-0x87DD0005
Xbox recommends the following steps:
Solution 1: Check the Xbox Live service status
Solution 2: Try again
Whatever you were doing, try again. Occasionally something interferes with normal actions.
Solution 3: Restart your Xbox or PC
On Xbox One:
Note If the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.
On your PC:
Note If the PC appears to be frozen, press and hold the Power key on the device for 10 seconds, until the PC turns off. After it shuts down, press the Power key to restart.
Solution 4: Uninstall and reinstall the game or app
On Xbox One:
On your PC:
Solution 5: Reset your device (as a last resort)
On Xbox One:
As a last resort, you could try resetting your Xbox. This reinstalls the console’s operating system. Depending on your network, it could take a while.
Note This option should only be used as a last resort.
Press the Xbox button to open the guide, then go to Settings > System > Console info > Reset console.
On PC
As a last resort, you could try resetting your PC. This reinstalls the computer’s operating system. Depending on your network, it could take a while.
Note This option should only be used as a last resort.
Darko
December 2019
didnt work
December 2019
Im having the same problem and anything is useful anyone already have a solution?
December 2019
From I can find out EA mods, is that it is a handshaking issue from your end to the xbox live servers... how do i know this? it is because all of the other live services are working just fine and i'm able to switch accounts when it is trying to load up EA access. It finds the other account and tries to log in and fails there as well.
Also a Level 3 helpdesk tech for another company I can almost assure you that reseting a computer or any device for one app makes no since, it means there is something wrong with the app. On top of that If you look up this error on google or bing the first 50 or so links are to this issue for EA access and only EA access. so it not just those who are in this chat. For now I would actually recommend that everyone just cancel their EA access until EA can get the issue resolved.
February 2020