EA Live Chat Problem

by GH4N
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EA Live Chat Problem

★ Novice

I could some live chat for my some problems and questions about games and Origin. But I can not open a live chat anymore. I have controlled my account about settings of communications of help but I couldn't any option for unlocking or selecting about it. When I want to receive help with live chat, there is only "call me" button, live chat button and live chat information is missing. I can not connect via phone, I just can live chat. Plus, I opened some case approximately 2-3 days ago with live chat. Even I have some case which "in progress". But I could not connect with live chat.

 

Without live chat, I can not receive help anymore. Could you help me please?

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Accepted Solution

Re: EA Live Chat Problem

Hero (Retired)

Hello @GH4N

I want to notice you that Live Chat option is not available for some topics. Have you tried another browser or clear cache of browser?

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Re: EA Live Chat Problem

Hero (Retired)

Hello @GH4N

I want to notice you that Live Chat option is not available for some topics. Have you tried another browser or clear cache of browser?

Message 2 of 5 (897 Views)

Re: EA Live Chat Problem

★ Novice

Thanks for your help. It has been fixed now.

Message 3 of 5 (806 Views)
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Re: EA Live Chat Problem

★★★ Newbie

Games are not  staying posted

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Re: EA Live Chat Problem

Community Manager (retired)

Hey @854718 

 

I've replied to your question in another post that you've created. Please remember to stay on topic and try not to update such old threads.

 

I'm going to lock this topic for now.

 

Thanks!

/Ataashi

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