EA Advisor wont call me

by joaquinmorando
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Original Post

EA Advisor wont call me

★★★ Newbie

I've requested to for an EA Advisor to call me like 3 freaking times and I'm started to get aggrevated that they wont call me. All i want to do is remember my security question or delete it, I've been trying and looking oevr the internet since last week to find out how and contacting them is the only way. I need my password to access the fifa companion app. 

Message 1 of 5 (182 Views)

Re: EA Advisor wont call me

★★★ Expert

Is your phone number from a location they can call? (USA, Canada, UK.)

 

If you are in the USA, yesterday was Sunday, so, not very many people were working and, today is a Holiday (Columbus Day) so, there may be fewer people working today and, it might take a bit longer for them to get to your call.

Message 2 of 5 (176 Views)

Re: EA Advisor wont call me

★★★ Newbie

i am from the US

Message 3 of 5 (174 Views)

Re: EA Advisor wont call me

★★★ Expert

Just be patient, or try live chat.

 

If you have a Twitter account, you can also follow https://twitter.com/AskEASupport and ask for help there but, don't give your phone number until they follow you and ask for it in a private message.

Message 4 of 5 (169 Views)

Re: EA Advisor wont call me

EA DICE Team

@joaquinmorando

 

Hi,

 

It appears that you've been called by an Advisor and that you're problem has been solved by now.

 

Do let us know if you have any further questions.

 

 

Message 5 of 5 (152 Views)