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by hermenchen225

Original Post


[ Edited ]
★★ Newbie

I subscribed to EA ACCESS.I buy I just want to buy it for one year. I bought it by misoperation for two years.


Can I cancel this deal?If it can do,I want to cancel the deal which through Alipay.


Thank you!

Message 1 of 3 (95 Views)


★★★★ Pro

Hey @hermenchen225 


You can find here a video how to cancel EA access on PC:


If doesn't work try to contact EA assistance they can help you in live:


1. Click on the following link: (once there make sure that your country is correctly selected in top left hand corner of
2. Find the affected game (if it's an account issue select Origin) and select Next
3. Select your platform and then 'Next' 
4. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
5. Select a contact option. Please note that available contact options do depend on your country settings and time of day.


If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

Message 2 of 3 (79 Views)


Community Manager

Hey @hermenchen225 I do not believe that it is possible to refund EA Access. 


If you look at your account details when is your membership listed as expiring? 



Message 3 of 3 (21 Views)
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