September 2015
I downloaded Origin for Mac today so that I can download and install the Sims 4 game that I purchased. After downloading and installing Origin, I tried to open it and it says "online login is currently unavailable"! I am able to login anyway, but there is a bar at the top of the window saying that Origin is currently offline then there is a link that says "go online". I click on that and a window pops up saying that Origin is "temporarily disconnected in order to apply a critical update. Please restart the Origin to log back in.". I click "restart now" and a progress window comes up saying that it is downloading the update, but it never finishes. That window just disappears then the login screen comes up with the exact same error! I tried closing the program, but when I start up it automatically starts downloading that same update again! I have tried checking my firewall settings, restarting the program, uninstalling and reinstalling, rebooting my computer and anything else that I could think of and nothing is working! Plus there is surprisingly little support online for Mac Origin users.
I am EXTREMELY frustrated with this situation and want it fixed as soon as possible so that I can play the games that I PURCHASED. Why does it need to be this complicated?
Solved! Go to Solution.
September 2015
@lisrevont Could you please try resetting Origin on your Mac to see if that helps?
Let us know how you get on!
September 2015
@lisrevont Could you please try resetting Origin on your Mac to see if that helps?
Let us know how you get on!
September 2015
Windows 10 - had to download update 3 times. on third try Windows permission was needed for origin to make changes. Finally got back on line.
September 2015
September 2015 - last edited September 2015
I'm having the same problem. Tried resetting Origin and it didn't work! What do I do?!
June 2019
June 2019
what did they say????
June 2019
@lisrevont what did they say??????
July 2019
July 2019