Disabled account

[Verdesi13]

Hi My account was disabled but I have received no email telling me that it has been disabled. Had to log into the browser to even see that it was disabled. I don't know why this would be done either I haven't done anything?

I filled out the email form on EA support website but it's been 3 days and I have had no response.

Any help would be appreciated

[CapitanRoyon · Accepted solution]

In this case you need to speak with an adviser. You can start a live chat with an adviser, or request a callback.

Visit https://help.ea.com/en/contact-us/new/ . then scroll down and select Origin. Choose your platform and then Manage my account > Banned or suspended account.  

Live chat option depends on where you live and the time of day you try to contact a game advisor.

 It's Tuesday, so you can contact game advisor. EA is open for regular hours soon, you might want to try again in a bit.

[CapitanRoyon · Accepted solution]

In this case you need to speak with an adviser. You can start a live chat with an adviser, or request a callback.

Visit https://help.ea.com/en/contact-us/new/ . then scroll down and select Origin. Choose your platform and then Manage my account > Banned or suspended account.  

Live chat option depends on where you live and the time of day you try to contact a game advisor.

 It's Tuesday, so you can contact game advisor. EA is open for regular hours soon, you might want to try again in a bit.

[groovegodty]

I'm wondering why my account has been disabled for no reason. I never violated any guidelines or anything and I can't get in contact with anybody at EA