DirectX redist install error

[GAFFER7773_ZA]

Having this issue when installing BF3. Ive tried dumping the .cab files, didnt work. Ive also tried copying directx files from another game into the redist folder ,also didnt work

[GAFFER7773_ZA · Accepted solution]

@EA_CadeReinstalling Origin and restarting fixed it, Thanks for your help

[EA_Cade]

Hiya @GAFFER7773_ZA 

This YouTube video has some steps that typically resolve this issue with EA titles, specifically Battlefield. Can you run through them and let me know how you get on?

[GAFFER7773_ZA]

@EA_Cade hi, that method didnt help

[EA_Cade]

Hi @GAFFER7773_ZA,

Gotcha, is the game showing as installed in your Origin library?

[GAFFER7773_ZA]

@EA_Cade downloaded but not installed

[EA_Cade]

Hi @GAFFER7773_ZA,

Thanks. Can you try these http://bit.ly/Origin_Cache_Clear steps please and then try installing again?

[GAFFER7773_ZA]

@EA_Cade tried that now, no luck.

Here is the install log.

.

[EA_Cade]

Hi @GAFFER7773_ZA,

Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo

[GAFFER7773_ZA]

@EA_Cade attached

[GAFFER7773_ZA · Accepted solution]

@EA_CadeReinstalling Origin and restarting fixed it, Thanks for your help