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Delete Credit card information

by YellowOnTheRun
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Delete Credit card information

★★ Newbie

Hello

 

I would like to remove my credit card information. May I know how I can remove this information?

 

Also, I would like to suggest having the option to remove my credit card information. There was no option to not save it during checkout. And now, my information is saved permanently onto Origin.

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Re: Delete Credit card information

Community Manager (retired)
How do I remove or change payment information for my Origin Account?
If you need to update any of your payment information on your Origin Account, for example your payment method, you can do so by simply contacting our Customer Support Team, however, every time you make a purchase, redeem a cash card, or create a new wallet, you will be given the opportunity to add new shipping and payment options, effectively updating your payment and shipping information.

 

Source:
https://help.ea.com/article/ordering-payment-information#20

 

CS can be reached using the link below
https://help.ea.com/en/contact-us/

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Message 2 of 12 (23,881 Views)

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Re: Delete Credit card information

Community Manager (retired)
How do I remove or change payment information for my Origin Account?
If you need to update any of your payment information on your Origin Account, for example your payment method, you can do so by simply contacting our Customer Support Team, however, every time you make a purchase, redeem a cash card, or create a new wallet, you will be given the opportunity to add new shipping and payment options, effectively updating your payment and shipping information.

 

Source:
https://help.ea.com/article/ordering-payment-information#20

 

CS can be reached using the link below
https://help.ea.com/en/contact-us/

Message 2 of 12 (23,882 Views)
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Re: Delete Credit card information

★★ Newbie

do i really have to call ea support just to get my credit card info removed from origin?

 

 

Message 3 of 12 (19,474 Views)
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Re: Delete Credit card information

[ Edited ]
★★ Novice

If that's the only way, perhaps I made an extremely grave mistake ever presuming your games and services were worth using.

Message 4 of 12 (10,598 Views)
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Re: Delete Credit card information

★★ Newbie
I want to remove my credit card information removed from Pogo.com. There used to be a way to do it. It seems that it has been removed. I need a phone number if it has to be done by phone. Please reply as quickly as possible. Thank you.
Message 5 of 12 (10,321 Views)
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Re: Delete Credit card information

Community Manager

@gcgranny45 Please see this help article for information on updating the credit card on your account: https://help.ea.com/en-sg/help/pogo/pogo/manage-your-pogo-payment-information-and-purchases/

Message 6 of 12 (10,312 Views)
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Re: Delete Credit card information

★★ Newbie

So, what I did was go to origin. On the bottom left corner is your origin name. Hover over that and a pop up menu will show. Go to EA account and billing. This will open another window where it gives you a bunch if things to pick from. Click on payment methods. It should give you the option to delete any cards you wish. Then when you want to buy somethung, put your information in at that time. 

Message 7 of 12 (5,490 Views)
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Re: Delete Credit card information

★★ Newbie

Just remember to have a card on there to be able to be on line and play paid for games. 

Message 8 of 12 (5,482 Views)
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Re: Delete Credit card information

★ Novice

Thank You!!

Message 9 of 12 (5,259 Views)
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Re: Delete Credit card information

★★ Newbie

thx

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