October 2018
Does anyone know how to contact EA's customer service from a region outside of those listed in the contact page. Your contact form only allows me to request a support call. I am looking to write an email to resolve my issue.
Issue: My account was hacked and the hackers have changed my security question to a different language. The password remains unchanged so I am able to access my account but I am unable to change my password or the security question.
I hope one of the Community Managers see this post so that I can get some help.
Solved! Go to Solution.
October 2018
Hi @BamBamJC
Other ways to contact Origin support :
- Facebook https://www.facebook.com/EAHelpHub/
-Twiter https://twitter.com/EAHelp/
More details here https://help.ea.com/en-us/help/faq/contact-ea-help/
But also you can use Live Chat, for this use Internet Explorer and you need to change your country of residence to the United Kingdom from the menu at the top of the screen.
In most countries are available between 09:00-21:00 Monday-Saturday.
Also you can check this link https://answers.ea.com/t5/Technical-Issues/EA-Chat-option-greyed-out/m-p/6476778#M274490 to follow the steps indicated by @IIPrest0nII
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
October 2018
Hi @BamBamJC
Other ways to contact Origin support :
- Facebook https://www.facebook.com/EAHelpHub/
-Twiter https://twitter.com/EAHelp/
More details here https://help.ea.com/en-us/help/faq/contact-ea-help/
But also you can use Live Chat, for this use Internet Explorer and you need to change your country of residence to the United Kingdom from the menu at the top of the screen.
In most countries are available between 09:00-21:00 Monday-Saturday.
Also you can check this link https://answers.ea.com/t5/Technical-Issues/EA-Chat-option-greyed-out/m-p/6476778#M274490 to follow the steps indicated by @IIPrest0nII
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
October 2018