Crysis still downloading

[MADrag0n]

just attach txt file to the message

[darula79]

My logs

[darula79]

I'm thinkng about trying with illegal version! I want to play i pay and i can't.

[MADrag0n]

Im try analyze @darula79's log. I think something wrong with additional content, so try this steps:

- close Origin, run Origin as Admin, and go to properties on Crysis title - disable "Origin in game", also disable "Cloud Save sync", close Origin

- if exist delete this folders:

C:\ProgramData\Origin\LocalContent\Crysis\

C:\Users\Dar\Documents\My Games\Crysis\SaveGames\

- find this folders (if exist), enter in it and delete all its content (skip any errors):

Spoiler

D:\Gry\cache\                        

C:\WINDOWS\Temp\

C:\Users\Dar\AppData\Local\Temp\

C:\Users\Dar\AppData\Local\Origin\Origin\QtWebEngine\Default\Application Cache\

C:\Documents and Settings\All Users\PACE Anti-Piracy\License Files\
C:\Documents and Settings\All Users\Application Data\PACE Anti-Piracy\License\
C:\Documents and Settings\Teacher\Application Data\PACE Anti-Piracy\License Files\
C:\ProgramData\PACE Anti-Piracy\License Files\
C:\ProgramData\Application Data\PACE Anti-Piracy\License\
C:\Users\[UserName]\AppData\Roaming\PACE Anti-Piracy\License Files\

- run Origin as Admin, if u dont have this folder D:\Gry\cache\, go to Origin > Application Settings > Advanced > and check\resetup Game installers path

- select Game Details on Crysis title, install any free Add-ons, Bonuses, DLCs

- close Origin, run Origin as Admin, make Repair Game on Crysis title, try to play...

- if this dont help close Origin go to C:\ProgramData\Origin\Logs\, delete all content, run Origin as Admin, try to play Crysis, close Origin, go to that folder again and give to me this files from it: Client_Log, *_Log.Origin*, Bootstrapper_Log, OriginClientService_Log

[Straatford87]

@Solegide @darula79 @AngelicSlayers @JakeRevan@Claytons91 @JakeRevan @tignes007 @DragonAge116 @Tigress2014

I've just tested this one more time and after downloading the game I got the pop-up for the game installer. I followed the game installation which completed. I was able to play the game afterwards.

Note that I did get several pop-ups outside of Origin that needed me to click something. Are you sure that these weren't missed? Additionally, an anti-virus, anti-malware or firewall program would block these pop-ups and permission would needed to be granted.

In the meantime, I've send this up for further investigation. What we need from you to investigate this further is your Origin Error report ID. The following page explains how to get it for us:

http://help.ea.com/en-us/help/origin/origin/how-to-use-origin-error-reporting#report

Let me know if you need help with getting the ID.

[darula79]

i don't see my case on that site:http://help.ea.com/en/my-cases/  (my case number 0a8e8b1570032eed). I see only some old case.

[Straatford87]

@darula79

an Origin Error Report ID is not the same as a case number with customer service - you won't be able to track this yourself, it is used for internal investigation by our teams.

[TheSuperWolf100]

Try Clearing the Origin cache there might be a conflict with it 

1. Open the Start menu.
2. Type "view hidden files and folders" into the search bar.
3. Press Enter to open the View tab of your Folder Options.
4. Open the Hidden Files and folders menu within the Files and Folders menu.
5. Click Show hidden files, folders, and drives.
6. C:\ProgramData\Origin — Everything except for the following sub directory: DO NOT DELETE: C:\ProgramData\Origin\LocalContent
7. Origin folder in C:\Users\<username>\AppData\Local\
8. Origin folder in C:\Users\ <username> \AppData\Roaming\

[TheSuperWolf100]

i got crysis to launch C: 

[TheSuperWolf100]

if it says download in progress just click play now whats what i did