Constant EA verification codes via text message

by lmysterionl
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Original Post

Accepted Solution

Constant EA verification codes via text message

★★★ Newbie

Hey guys,

 

Sporatically every day, I receive EA text message codes. I have changed my password 3 times now and use two factor authentication. Is there a way I could stop receiving these texts?

 

Thanks

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Accepted Solution

Re: Constant EA verification codes via text message

Community Manager

Hey @lmysterionl the best thing to do is ensure that your account is fully secure. It's no harm speaking with one of our phone or chat support advisers who will be able to take a look at your account and see if someone is attempting to log into your account. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png

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Message 2 of 2 (274 Views)

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Re: Constant EA verification codes via text message

Community Manager

Hey @lmysterionl the best thing to do is ensure that your account is fully secure. It's no harm speaking with one of our phone or chat support advisers who will be able to take a look at your account and see if someone is attempting to log into your account. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 2 (275 Views)