Cheating reporting instructions don't seem to work.

[bulletmagnet45]

The procedure to report cheaters on the PC below doesn't work for me--using BFV.

To report cheating or harassment (on PC only):

1. Open the Options screen by pressing the Escape (Esc) key.
2. Open Scoreboard.
3. Click the player’s persona name.
4. Choose View Profile.
5. Click the dropdown next to Send friend request in the Origin in-game overlay.
6. Choose Report player.
7. Fill out the required fields.

In step 4, when I click Profile, all I get is a white windows screen with the label Origin at the top and I can't proceed.

Is this broken or am I doing it wrong?.

[EA_Darko · Accepted solution]

Hey @bulletmagnet45 if you are having issues with the in-game report tool then you can use this help article to report other players: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

It's also worth trying to clear that Origin Cache to see if that fixes the issue you are seeing in-game.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Darko

[EA_Darko · Accepted solution]

Hey @bulletmagnet45 if you are having issues with the in-game report tool then you can use this help article to report other players: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

It's also worth trying to clear that Origin Cache to see if that fixes the issue you are seeing in-game.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Darko

[bulletmagnet45]

I was skeptical but your solution actually did work.

THANKS!! 

[NTCC_OldSoldier]

Worked for me too!