Charged twice for premier

[Chubby_D4DDY]

basically i got charged for premier monthly twice once by EA*ORIGIN.COM and the other time by origin.com EA>Geneva NL, don't tell me to contact customer support cause they don't help at all i've tried 9 different supports. i don't like your fraudulent policies

[EA_Arrenai · Accepted solution]

Hey there, @Chubby_D4DDY.

For the protection of your account details, we can't discuss account and payment issues on the public Answers HQ. For one-on-one discussion, I would reach out to EA Help to discuss your cases, and they can give some suggestions for the next steps.

To contact EA Help:

• Go to https://help.ea.com
• Click "Contact Us"
• Select Origin Access from the game list
• Select Orders > Dispute charge
• Click Select contact option

If you would prefer to reach out to EA Help on social media instead:

• You can contact EA Help on Facebook Messenger here: https://www.facebook.com/EAHelpHub/
• You can send a Direct Message on Twitter here: https://twitter.com/eahelp

Arrenai 

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[EA_Arrenai · Accepted solution]

Hey there, @Chubby_D4DDY.

For the protection of your account details, we can't discuss account and payment issues on the public Answers HQ. For one-on-one discussion, I would reach out to EA Help to discuss your cases, and they can give some suggestions for the next steps.

To contact EA Help:

• Go to https://help.ea.com
• Click "Contact Us"
• Select Origin Access from the game list
• Select Orders > Dispute charge
• Click Select contact option

If you would prefer to reach out to EA Help on social media instead:

• You can contact EA Help on Facebook Messenger here: https://www.facebook.com/EAHelpHub/
• You can send a Direct Message on Twitter here: https://twitter.com/eahelp

Arrenai 

---

Did you receive an awesome, helpful response?  +XP!

Was your issue resolved by a great post?  Accept as Solution

ASK. ANSWER. LEVEL UP.