Changes to my account without a legal mail adress?

[scousersfc07]

I do not have a legal mail adress connected to my account. So how can I change the adress to the one I have active? When I try to manage account, I need a security mail to the account I can not reach... see?

[EA_Darko · Accepted solution]

Hey @scousersfc07 the form is linked to in the help article. Our live support team are unable to assist with account access issues such as you are seeing. 

CAN'T LOG IN TO YOUR EMAIL ADDRESS?

If you no longer have access to your email address, we can try to recover your account.

Fill out our webform, and we’ll get back to you as soon as we can with more information.

Darko

[EA_Darko]

Hey @scousersfc07 if you no longer have access to the email on the account or the account is not a real one then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

Darko

[scousersfc07]

@EA_Darko Thx for answhere. But cannot find any recovery form to fill. Why isn`t there a chat at this site?

[EA_Darko · Accepted solution]

Hey @scousersfc07 the form is linked to in the help article. Our live support team are unable to assist with account access issues such as you are seeing. 

CAN'T LOG IN TO YOUR EMAIL ADDRESS?

If you no longer have access to your email address, we can try to recover your account.

Fill out our webform, and we’ll get back to you as soon as we can with more information.

Darko