Catch 22 for security code

[brankocar7]

I accidentally changed my Origin account  Security/Login Verification/Preferences/Mode  from telephone to  App Authenticator which I don't have.

Now I can't change it back because I do not receive any new security code.

I also can't use  live chat or phone for assistance because my country (Serbia) is not in the list.  

What option do I have to change back settings for Login Verification.

Thank you,

Branko

[EA_Kristi · Accepted solution]

@brankocar7 This is indeed something an Advisor would need to take care of after they verify your account ownership.

Would calling the UK phone line be an option for you? The number for UK is +44 203 014 1818 (Monday to Saturday 9AM to 9PM GMT) and if you do choose to call I would recommend using VoIP software as the call should be cheaper.

Let us know if you get on!

[EA_Kristi · Accepted solution]

@brankocar7 This is indeed something an Advisor would need to take care of after they verify your account ownership.

Would calling the UK phone line be an option for you? The number for UK is +44 203 014 1818 (Monday to Saturday 9AM to 9PM GMT) and if you do choose to call I would recommend using VoIP software as the call should be cheaper.

Let us know if you get on!

[brankocar7]

Is there (I hope) any other option?