Cant log on- account hacked?

MrMichalsz · ‎2012-10-25

Hi!

Today, when i tried to log on my Origin account I received a message that my ID, email or password is wrong(I have this account for some years and havent changed anything). The next problem is that my email which i used to create this account has been deleted so now i cant just change my password.What can i do now?

Sorry for my bad English cuz im not native speaker

crinrict · ‎2012-10-25

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

Important Threads

Help us helpers to help you
Welcome to the Sims Section of AHQ
Common Game Fixing Mods - Hero Approved
Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
Been asked for a save ? Here's instructions: How to provide your save game (Post #7)

View in thread

MrMichalsz · ‎2012-10-31

Unfortunately, they dont respond. Is there a different way to contact them?

OK, I contacted Live Chat. Problem solved

View in thread

crinrict · ‎2012-10-25

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

Important Threads

Help us helpers to help you
Welcome to the Sims Section of AHQ
Common Game Fixing Mods - Hero Approved
Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
Been asked for a save ? Here's instructions: How to provide your save game (Post #7)

MrMichalsz · ‎2012-10-31

Unfortunately, they dont respond. Is there a different way to contact them?

OK, I contacted Live Chat. Problem solved

Cant log on- account hacked?

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