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Cant buy game in origin

by KannyShin
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Cant buy game in origin

★★★ Novice

Hello guys!

My paypal was expired and i used new account paypal to buy The Sims 4, but not work, how can fix it
Please help me Frown

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Re: Cant buy game in origin

Community Manager

Then I'd try waiting a bit, there could just be a temporary glitch. If the issue doesn't go away, then contact support using the steps below.

 

https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#contact

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Re: Cant buy game in origin

Community Manager

Do yu get an error message? If you go to your account management page can you remove the old Paypal details in case there is an overlap/conflict?

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Re: Cant buy game in origin

[ Edited ]
★★★ Novice

We're unable to process your payment right now. Use a different payment method or try again later. [ref. #10048] More Info
i got this text, and i removed my old paypal

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Re: Cant buy game in origin

Community Manager

Then I'd try waiting a bit, there could just be a temporary glitch. If the issue doesn't go away, then contact support using the steps below.

 

https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#contact

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Re: Cant buy game in origin

★★★ Novice

tks u
i have a question
if my paypal dont link creditcard or remove it, can i use it?

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Re: Cant buy game in origin

[ Edited ]
★★★ Newbie

I dont have a paypal at all i have ideal so i cant buy sims 3 in origin only 4 in the game itself.

I use the site <Unauthorized Retailer - removed> where you buy cheapers because its on sale i bought 2 expansion packs for sims 3 with my ideal acount they sended me the codes in my email after buying (so always check if your email is correct).

 

This is maybe an option and its no scam or anything because they work with origin, they also mention origin in the top bar on the site where you need to go to and then ea games.

Its just beause sale a cheaper way right now and for people who dont have a credit card or not usable cards on origin itself.

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Re: Cant buy game in origin

Community Manager

@3s3kimreed3s3 Hi,

 

Just to make you aware. purchasing from unauthorized sellers holds a variety of risks. The following information can help you protect your account and yourself.

 

CD key warning

Unauthorized retailers often offer digital games as “CD keys.” If you choose to purchase an EA “CD key” from unknown parties, you risk buying an unauthorized or illegally obtained product. Please note, EA may disable keys we suspect of being initially obtained or distributed by unlawful means.

If you purchase EA digital products from an unauthorized party and your key is disabled, you will not be able to play your game and we will be unable to assist you with your key.

 

Going forward, please either buy games directly on Origin, or via one of our official partners listed here: http://help.ea.com/en/article/where-to-buy-ea-games-v2/

 

Thank you for your understanding.

 

Cheers,

Nils

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