Help us improve Answers HQ! Take Survey No, Thanks

Cannot create account on The Sims forums

by silvervalley79
Reply

Original Post

Cannot create account on The Sims forums

★★★ Newbie

Every time I try to create an account something comes up saying

 

'Sorry, permission denied.'

Message 1 of 3 (115 Views)

Re: Cannot create account on The Sims forums

@silvervalley79  Where in the process are you getting the "permission denied" error?  It looks like if you click Register, you should be able to use your EA credentials, i.e. the same ones you're using now to access Answers HQ.  Or, if you prefer, you can create a new EA account, provided you have another email address to use.

 

If this isn't working, clear your browser caches and try again.  Or use a different browser; Firefox works great for me.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (92 Views)

Re: Cannot create account on The Sims forums

Community Manager
Hi @silvervalley79,

As @puzzlezaddict recommends, I'd try to log in using another browser, just to make sure the issue is not related to that.

I've taken a look and I've found no reason for that error message on your account. You should be able to use your EA Account, no need to create a new one.

When you log into the forums with your EA Account to create your forums account, do you get to the page where you are asked to choose a username or do you get the error message before that?

Cheers,
-Mai
Message 3 of 3 (66 Views)

ea-promo

Do you need to talk to us?

We’re here to help! Here’s how to get in touch with an EA Advisor.

I need to contact EA

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help