October 2012 - last edited October 2012
You should be able to cancel your order in Origin: https://help.ea.com/article/returns-and-cancellations
If it doesn't work, it's best to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.
If the Live Chat option is not active for you, choose US as your country.
Please accept a solution if your issue is solved. XP is also appreciated.
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Hey @getsmashed555 the thread you are responding to is 7 years old.
If you purchased the game through Origin then you can check out this help article to see how you can go about refunding the game: https://help.ea.com/en/help/account/returns-and-cancellations/
If you ordered elsewhere then you will need to speak with the retailer.