Can't press Play - Sims 4

[julya14]

My Sims4 has been greyed out (well not greyed, but faint) and the Play button is not active.  Any ideas?

Thanks

Jules

[Spaxitos]

Hey,
try to delete your Origin Cache, maybe this can help.
http://help.ea.com/en/article/origin-my-games-list-is-blank/ (Klick on Expand)

Greetings