November 2019
I can no longer gain access to EA servers - I believe my account has been hacked as verification code to log in is being sent to "uf*****yomail.info" which certainly isnt my email address.
I've been in contact with EA multiple times over the past couple of days but that's got me nowhere.
Every EA employee asks the same question "what email address did I use to set the account up".
I set the account up over 5 years ago, i have no idea!!! i didn't even realise i had an EA/Origin account!
It obvious I've been hacked, why will nobody from EA actually help! terrible customer service!
November 2019
Hey, all.
If you're seeing a different email address registered to your EA account it seems likely that someone else has gained access to your account credentials. If you are no longer able to access your account please contact our Live-Support team by filling out the account recovery form below.
Click here for account recovery
How to Maintain Account Security
https://help.ea.com/en-us/help/account/how-to-maintain-account-security/
November 2019
November 2019
December 2019
I'm having the same problem!
December 2019
I have the same problem and idk how to fix it cz i can't purchase on SWTOR * this yomail
March 2020
Please inform how it was fixed for you because I'm having the same issue , I have multiple cases open, and no resolution PERIOD!
Please share with us how they fixed for you.
Thanks.
June 2021
I have the same problem and no one help me
June 2021
Hey @ZERr01 the best thing to do is to speak with our live support team. Have you opened a case with them?
Darko
September 2021
I have the same. Did they get it sorted?