Can't play any EA-Games online

by qbQubii8721
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Original Post

Can't play any EA-Games online

★★★★★ Novice

I have a big problem which I would like to solve. 
As the title says I can't play any EA-Games online. In every game I can connect to the servers but I can't play online. In FIFA 15 I tried every mode, same in BF3 but nothing works. Please help ! :'( 

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Re: Can't play any EA-Games online

[ Edited ]
Community Manager

@qbQubii8721 Hi,

 

There are a couple of things that you can try: 

  1. Ensure that Antivirus or security software is not blocking the launch of the game
  2. Make sure that you run Origin and the game as administrator
  3. Check that you do not have any programs running that my cause conflict with Origin
  4. If that still does not help, please run a Clean Boot as this will help with stopping any other programs from interfering
  5. You have Proxies turned on --> Turn them off in your Internet settings.
  6. Reset your hosts file

Let me know how you get on.

 

Cheers,

Nils

Message 2 of 17 (8,692 Views)

Re: Can't play any EA-Games online

★★★★★ Novice

Nothing of this worked. 
This pisses me off -.- 
When I try to play online season it says that my NAT is "Restrective" and I need to make it "Open" but I only find tutorials for the PS3/4 and Xbox360/One.
I'm so pissed, but thanks for your help. 

Message 3 of 17 (8,673 Views)
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Re: Can't play any EA-Games online

Community Manager

So just to confirm, you are trying to play it on PC via Origin?

Message 4 of 17 (8,648 Views)
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Re: Can't play any EA-Games online

★★★★★ Novice

Yep. 
I just want to play online :'( 

Message 5 of 17 (8,635 Views)
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Re: Can't play any EA-Games online

★★★★★ Novice

*push*
Sorry that I push it but I want to solve it :/

Message 6 of 17 (8,606 Views)
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Re: Can't play any EA-Games online

Community Manager

@qbQubii8721 Hi,

 

The first step had already mentioned it, but I am just checking to see whether you have went through opening the required ports already: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/

 

Additionally, you might also have to open this for your router, you can likely find instructions for that here: http://portforward.com/english/applications/port_forwarding/Origin/

 

Last but not least, if you are currently using a wireless connection, you might want to check whether connecting the computer directly would help.

 

Cheers,

Nils

Message 7 of 17 (8,592 Views)
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Re: Can't play any EA-Games online

★★★★★ Novice

This doesn't work to. 
I'm sorry I'm bringing so much problems but I swear I tried everything but nothing worked. 
I think I'm gonna accept it that I paid money for a game I can't play online -.-
omg...

Message 8 of 17 (8,584 Views)
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Re: Can't play any EA-Games online

★★★★★ Novice

Little update that might help:
I installed FIFA15 on the laptop. On the laptop I can play without any problems. 
But it's a very bad laptop so it's no opportunity to play on there. I want to solve this !

 

Message 9 of 17 (8,561 Views)
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Re: Can't play any EA-Games online

[ Edited ]
Community Manager

@qbQubii8721 Try creating a separate Windows User Account and see whether you get further on that one.

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