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Can't open origin

by ventiicedmatcha
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Original Post

Can't open origin

★★★ Newbie

I can't open origin. I have a MacBook Air version 10.15, and all im getting is a blank screen. I just purchased sims 4 and I can't even play. I've tried reseting origin over 8 times. any suggestions??

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Re: Can't open origin

@ventiicedmatcha  Try running the Origin reset tool for macOS:

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

And make sure you don't have a proxy enabled.  Here's how to check:

 

https://www.linksys.com/us/support-article?articleNum=135932

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I don't work for EA. I'm just trying to help fellow players with their games.
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