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Can't log in to Origin, and can't get reset link.

by happypersonx7
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Can't log in to Origin, and can't get reset link.

★★★ Newbie

My friend is unable to sign in to Origin and has requested (multiple times) a link to reset her password, but nothing happens. She has checked both her inbox and spam folders and has requested the link a few times, but nothing has shown up. This has been an issue for a few days now.

 

How can she go about resetting her password if she can't get a reset link? We've both tried using EA's support page, but it just sits on the last page and never submits the "complete request" tab (it just shows the spinning thing).

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Re: Can't log in to Origin, and can't get reset link.

Hero (Retired)

Try using a different browser to contact support. It works in some browsers but not in others. I hear that Opera and Safari are good browsers to try to contact them from. Make sure you don't have popups disabled. Only a game advisor can help your friend with this: https://help.ea.com 

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Re: Can't log in to Origin, and can't get reset link.

Hero (Retired)

Try using a different browser to contact support. It works in some browsers but not in others. I hear that Opera and Safari are good browsers to try to contact them from. Make sure you don't have popups disabled. Only a game advisor can help your friend with this: https://help.ea.com 

Message 2 of 2 (72 Views)
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