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Can't install Origin on MAC

by claramfraga
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Original Post

Can't install Origin on MAC

★★★ Newbie

 ordered the sims 4 for Mac/pc download. I tried to download origin onto my MAC, everything seems fine but in the end, the icon on the doc pops 1 time and then nothing happens! 

my computer is MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports), and I have the macOS Catalina 10.15.3

 

I don't know what to do here. Any help would be appreciated. Thanks

Message 1 of 2 (178 Views)

Re: Can't install Origin on MAC

@claramfraga  Uninstall Origin and remove all hidden cache and library files.  Here's how:

 

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

 

Download a fresh copy of Origin from here (direct download link):

 

https://www.dm.origin.com/mac/download

 

When you install Origin, your Mac will ask you to grant Origin various kinds of access.  Make sure you say yes each time, or it won't work.  You'll need to be using an admin account on your Mac, so if you're not the admin, please ask for help from the person who is.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (144 Views)
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