Can't install Origin because of Qt platform plugin "cocoa".

[kildareflammula]

Crash report said:

This application failed to start because it could not find or load the Qt platform plugin "cocoa".

Reinstalling the application may fix this problem.

Abort trap: 6

logout

reinstalled 5 or more times, the same problem always.

[EA_Nils · Accepted solution]

@beezy38 Hi,

First off, is your system running Windows natively, or are you using any sort of emulator or virtual machine?

Next it would be helpful if you could type out the exact error message that you receive.

Last but not least, can you post a DxDiag of your system? Instructions are available below:

Spoiler

1.  Press and hold the Windows key and the letter R on your keyboard
2.  You will see a Run box in the lower-left corner of your screen
3.  Type dxdiag in the text field
4.  Click OK
5.  If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6.  If your computer has a 32-bit version of Windows, that button will not be available

7.  Click the Save All Information button, found on the bottom of the DXDIAG report
8.  Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.

Cheers,

Nils

[EA_David]

@kildareflammula Hey, to start with can you please check that your OS is fully up to date. 

[beezy38]

I'm having the same problem but instead of "cocoa" mine says "windows". I'm all updated and running win 7 HP. I tried everything, even did a sys file check. I downloaded the Qt for beginners app. and I have to be like a graphics engineer or something. I may know my way around many PC related stuff but there's no way I can grasp the understanding of what I am supposed to do with this Qt app. I looke4d at sys restore too, but It didn't go back far enough. Guidance needed help please, there's got to be a way around or through this.

[EA_Nils · Accepted solution]

@beezy38 Hi,

First off, is your system running Windows natively, or are you using any sort of emulator or virtual machine?

Next it would be helpful if you could type out the exact error message that you receive.

Last but not least, can you post a DxDiag of your system? Instructions are available below:

Spoiler

1.  Press and hold the Windows key and the letter R on your keyboard
2.  You will see a Run box in the lower-left corner of your screen
3.  Type dxdiag in the text field
4.  Click OK
5.  If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6.  If your computer has a 32-bit version of Windows, that button will not be available

7.  Click the Save All Information button, found on the bottom of the DXDIAG report
8.  Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.

Cheers,

Nils

[sunwisecircles]

Okay Nils, Hi

https://hastebin.com/iyaqufigig.tex

Origin updated and came up with this message

This app failed to start because it could not find or load the Qt platform plugin "windows" in".

Available platform plugins are minimal, windows

Reinstalling the app may fix this problem

creating a restore point didn't work

microsoft help didn't help

reinstalling didn't help

hoping there is something because I can't access any games =(

[sunwisecircles]

I got these troubleshooting steps from online chat. My error message was Qt platform plugin "windows" in".

(STEP 1) For Windows 7

control panel-->appearence and personalization--->folder options--->views--->show all the hidden folders

(Step 1)

Press Windows and E at the same time.
Then click on view-->options-->views in the small window
Then select sho hidden folders and files and then, apply and ok,


(Step 2) for 7, 8 10

Please access your "C" drive.
Program data-->origin-->delete everything except Local content.

(Step 3)

Please access your "C" drive.
Users-->Your user ID folder-->App data-->Local and delete the origin folder inside it

(step 4)
Please access your "C" drive.
Users-->Your user ID folder-->App data-->roaming and delete the origin folder inside it

now please restart the PC

I'm not sure what is meant by local content - if anyone could help me with that

[sunwisecircles]

tried the above troubleshooting steps and still didn't work

[sunwisecircles]

@kildareflammula

I've been having the same problem as you but with windows not cocoa. I have just uninstalled Origin with Revo and reinstalled and it's working.

Just in case you needed this.

[sunwisecircles]

@beezy38

If you're still having problems try uninstalling Origin with Revo and then reinstall. It has worked for me. =))

[GuardianAirwaves]

Error: Could not find or load QT plugin for Windows. 

https://hastebin.com/unoweyepub.tex