Can't create case

by Chirper9
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Can't create case

★ Novice

I am trying to change my password, but having issues. When I click forgot password, it never sends an email to reset password. It did not go in my spam folder either. I then go to the contact us and try to create a case. Nothing happens when I click create case. I have no way to contact EA except through this forum so I am hoping someone can contact me and help with this issue.

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Accepted Solution

Re: Can't create case

Community Manager
@Chirper9,Hiya!

For account issues you'll need to speak with an advisor on Twitter at @EAHelp for assistance with this if the help site isn't loading for you, we can't assist with this type of issue via AHQ. 
EACade

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Re: Can't create case

Community Manager
@Chirper9,Hiya!

For account issues you'll need to speak with an advisor on Twitter at @EAHelp for assistance with this if the help site isn't loading for you, we can't assist with this type of issue via AHQ. 
EACade
Message 2 of 3 (478 Views)

Re: Can't create case

★ Novice

I shouldn't have to create a twitter account to deal with EA, but it seems I have no other options. Thank you for the response. 

Message 3 of 3 (471 Views)